A common fear is the anticipation of negative feedback, especially after we express our opinion, step into the role of a thought leader, give advice, comment on a post, or be interviewed as an expert. Because of this we may have the tendency to hold back what we want to say, or stay small, or safe so that we won’t have to open ourselves up to that criticism.
Today, let’s look at feedback differently and how it can be of great value to us, in our personal and professional life. We'll look at what's behind those responses and how to gain value from it.
Feedback is a source of valuable information that allows us to grow personally and professionally, gain more credibility, and fine tune our expertise. Although, we often cringe at the sight of it and get defensive when we receive comments that aren't positive.
When someone gives us feedback they’re doing it for a reason. But their feedback can be mistaken for criticism because of their emotionally charged reaction to our message. Instead of taking the time to formulate a clear question, or communicating their point of view, they lash out at us. Mostly because we connected with them on a personal level and that made them aware of something they're dissatisfied with.
If we determine why they're compelled to comment, then we can take a potentially negative situation and turn it into insight that will help us improve.
Here are four reasons people provide feedback:
When we receive feedback ask these questions before responding:
Feedback is like gold, and if we can see it as valuable instead of judgement, then we can use it to our benefit. Receiving feedback is a gift from someone else, who cares enough to tell us that something is wrong. It tells us what we’re doing right and where we can improve.
I would much rather get negative feedback than no feedback at all
By communicating more defined messages, we're able to generate valuable feedback. If we remain vague and safe in our messages, then we confuse the listener and don’t provide any value. We fail to connect.
People want to experience your message, they want to relate to it, and to you. Don’t deny them that opportunity. Create an authentic experience that'll connect you to your audience on a deeper level, and then you’ll create an authentic success model.
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Christine Hourd, Associate Certified Coach and owner of The Success Model, works with clients to help them reach their goals more rapidly. By improving how they communicate with themselves and others they more easily remove the roadblocks that impede success in their personal and professional life. Book an appointment to discuss how success coaching can benefit you.
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